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Caves of Narshe Forums > Errors and Troubleshooting > Fanart section


Posted by: RavenLalonde 18th October 2013 18:44
The fanart section refuses to work. I tried several times and on different days, and every time I tried to go to Step 2, it would give me a blank page and then stop loading. I tried with a different picture, and it worked; but the thumbnail selector did not work at all.

Posted by: Rangers51 18th October 2013 19:48
This is almost certainly an error with the size of your image. In some cases, images that look like they're small enough to upload according to the site end up being larger when the server goes to process them. Raiden314 is having similar problems at the moment.

I am not completely certain why this is an issue for some images - I have a hunch, but it seems a bit ridiculous and that's why I haven't been able to work it out previously. In any event, I should certainly try to give better error messaging in these cases, it's just hard to prioritize it. For the time being, make your images smaller or start bringing in so many fanartists that I can't ignore the issue any more. smile.gif

Posted by: Raiden314 18th October 2013 20:13
Quote (Rangers51 @ 18th October 2013 12:48)
Raiden314 is having similar problems at the moment.

Yeah it sucks so much i got like 4 images from the game The World Ends With You I would like to upload but it says the same thing you get no matter how hard i tried.

And my names Jess you guys can call me by that if you'd like

Posted by: RavenLalonde 18th October 2013 22:28
Hmm, it is kind of big. I did not realize it was so big. Okay, thanks! I will try using my brain next time.

Posted by: Rangers51 22nd October 2013 00:43
Quote (Raiden314 @ 18th October 2013 16:13)
Yeah it sucks so much i got like 4 images from the game The World Ends With You I would like to upload but it says the same thing you get no matter how hard i tried.

I think it's only fair to point out that when I'm able to get around to making changes to this, it's only going to be to give artists a better error message when they run into this situation. Images as large as the ones that are causing the problem are not strictly necessary for the application we have here, and the server resources it takes to process an image like that could cause a worse experience for other users of the site during the time the processing is happening.

Posted by: RavenLalonde 22nd October 2013 17:48
Another thing I noticed is that all the fanart pieces that I am positive I already rated are now allowing me to rate again. I am not sure if this is just me, or I just thought I had rated them; but I thought it was worth pointing out.

Posted by: Cefca 22nd October 2013 19:34
Quote (RavenLalonde @ 22nd October 2013 17:48)
Another thing I noticed is that all the fanart pieces that I am positive I already rated are now allowing me to rate again.  I am not sure if this is just me, or I just thought I had rated them; but I thought it was worth pointing out.

I thought the same last night when I was rating a few pieces of fanart. I was thinking "I'm sure I've rated this one before" a couple of times but thought it was just my memory. Apparently not though.

Posted by: Rangers51 22nd October 2013 19:41
Quote (RavenLalonde @ 22nd October 2013 13:48)
Another thing I noticed is that all the fanart pieces that I am positive I already rated are now allowing me to rate again. I am not sure if this is just me, or I just thought I had rated them; but I thought it was worth pointing out.

Not a bug. Voting is available to both members and nonmembers, so we don't track votes by user, only IP. Nobody's abused it yet!

Posted by: RavenLalonde 22nd October 2013 20:50
Quote (Rangers51 @ 22nd October 2013 14:41)
Quote (RavenLalonde @ 22nd October 2013 13:48)
Another thing I noticed is that all the fanart pieces that I am positive I already rated are now allowing me to rate again.  I am not sure if this is just me, or I just thought I had rated them; but I thought it was worth pointing out.

Not a bug. Voting is available to both members and nonmembers, so we don't track votes by user, only IP. Nobody's abused it yet!

I am still using the same computer, though. Or do I not understand what IP means? Because that is probably true either way.

Posted by: Cefca 22nd October 2013 21:09
Quote (RavenLalonde @ 22nd October 2013 20:50)
Quote (Rangers51 @ 22nd October 2013 14:41)
Quote (RavenLalonde @ 22nd October 2013 13:48)
Another thing I noticed is that all the fanart pieces that I am positive I already rated are now allowing me to rate again.� I am not sure if this is just me, or I just thought I had rated them; but I thought it was worth pointing out.

Not a bug. Voting is available to both members and nonmembers, so we don't track votes by user, only IP. Nobody's abused it yet!

I am still using the same computer, though. Or do I not understand what IP means? Because that is probably true either way.

You might have an IP address that changes each time you log onto the internet. That would explain it though, I was on my phone yesterday but will have voted on my computer the other time.

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